This is a combined privacy policy and information document in accordance with Articles 12 and 13 of the EU General Data Protection Regulation (679/2016) for HumanClub’s customers, potential customers, and website users.
NAME AND CONTACT DETAILS OF THE DATA CONTROLLER
HumanLab Oy (Parent company of HumanClub)
Kappelitie 6 A, 02200 Espoo
+358 400 173 924
info@humanlabacademy.com
Responsible Person for the Register: Partner Hilkka-Maija Katajisto
Contact Person for the Register: IT Specialist Tomi Hakala, +358 40 7652534, info@humanlabacademy.com
PURPOSE OF PROCESSING PERSONAL DATA (PURPOSE OF THE REGISTER) AND BASIS
Personal data stored in HumanLab’s online service register is used for maintaining and developing customer relationships, statistical purposes, as well as for providing and offering services. Personal data is processed within the limits allowed and required by data protection law.
Data processing may be based on legitimate interest and/or a contract. The data controller has a legitimate interest in processing personal data to enable customer service and maintenance of the customer relationship (HumanLab’s customers). Similarly, the data controller has a legitimate interest in processing personal data to handle contact requests received through the website. The processing of personal data may also be based on the fulfillment of a service contract or the implementation of measures preceding the service contract at the request of the data subject.
REGULAR SOURCES OF DATA
The data controller records only the information provided by the individual when using HumanLab’s website and services or the information provided by the individual’s coach when using HumanLab’s website and services.
CONTENT OF THE REGISTER
The following information is collected in the register:
Users of the learning platform:
- Name
- Usage data
- Any other information provided by the individual
Coaches on the learning platform:
- Name
- Organization
- Billing information
- Usage data
- Any other information provided by the individual
Customers of the online store:
- Name
- Address
- Organization
REGISTER PROTECTION
The information is collected in databases that are protected by firewalls, passwords, and other technical means. The databases are located in locked and guarded premises, and only certain predefined individuals have access to the data. The employees processing register data are bound by confidentiality.
DISCLOSURE OF DATA AND TRANSFER OF DATA OUTSIDE THE EU OR EUROPEAN ECONOMIC AREA
HumanLab does not disclose the data in the register to external parties, nor outside the European Economic Area. We have ensured that all service providers involved in the processing of personal data—Accountor Finago Oy (Billing service) https://finago.com/fi/kayttoehdot/, Digitoimisto ACQUA Tmi (Technical implementation of the system) https://acqua.fi/tietosuojaseloste/, and Paytrail Oyj (Payment service provider) https://www.paytrail.com/tietosuojaselosteet—comply with data protection legislation.
If manual data is printed from the databases, it is stored in a locked location, and only the data controller has access to the material. Once the need to use the manual data ends, it is destroyed.
DURATION OF DATA PROCESSING
Personal data is processed for as long as necessary to manage the customer relationship or other defined purposes for which the data was collected.
RIGHTS OF THE DATA SUBJECT
Requests related to the rights of the data subject should be sent to: info@humanlabacademy.com. Requests to exercise rights will be handled as soon as possible, but no later than one month after the request has been received.
Right of access
The data subject has the right to inspect the personal data stored in the register concerning them and to receive copies of this data. If there are inaccuracies or deficiencies in the data, please send a request to HumanLab to correct or complete the data.
Right to object
The data subject has the right to object to the processing of personal data if they believe that it has been processed unlawfully.
Right to prohibit direct marketing
The data subject has the right to prohibit the use of their data for direct marketing. We never sell or otherwise disclose personal data to other parties for them to send direct marketing to the data subject.
Right to erasure
The data subject has the right to request the deletion of their data if they believe that its processing is no longer necessary. We will process the deletion request, after which we will either delete the data or provide a justified reason why the data cannot be deleted.
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The data controller has an obligation to retain accounting material for the time specified in the Accounting Act (Chapter 2, Section 10) (10 years). For this reason, accounting-related material cannot be deleted before the expiration of the retention period.
The data subject has the right to request that we restrict the processing of disputed data until the matter is resolved.
Right to lodge a complaint
The data subject also has the right to lodge a complaint with the Data Protection Ombudsman if they believe that we are violating data protection legislation in processing personal data.
COOKIE POLICY
A cookie is a small text file that an internet browser stores on the user's device. Cookies are placed on the user’s device only by the site the user calls up. Only the server that sent the cookie can later read and use the cookie. Cookies or other technologies do not damage the user’s device or files, nor can cookies be used to run programs or spread malware. Users cannot be identified by cookies alone.
We store the following necessary cookies when the user visits the website:
- Security-enhancing cookies
- Cookies necessary for the functioning of the site
We store the following cookies if the user has accepted the use of cookies (by clicking the "accept cookies" button):
- Your language selection
- Functional cookies to enable a better shopping experience
- Functional cookies to enable a better learning experience
You can change your cookie settings here:
