Valid from 9.9.2019.

By using the Sites, downloading free material from the Sites, or purchasing products or services, you automatically accept these Terms of Use. If for any reason you do not agree to these Terms, you must immediately cease using the Sites.

Summary of Terms of Use

  • You do not own the written, video or other content on this site
  • You have limited access to products and services, unless otherwise agreed
  • You may not share your account, username and/or password or otherwise blocked content in any way, or publish it anywhere else without permission
  • Your feedback may be used for marketing purposes on an anonymous basis
  • You may not post inappropriate content on the Sites or Services and you are responsible for your own actions.
  • You agree to pay for the products and services you purchase.
    In some cases, products and services do not have a right of withdrawal.

1) Intellectual property rights

All material published on the Sites and Services is the property of HumanLab Ltd. protected by trademark, copyright and/or other intellectual property rights, excluding any services provided by third parties and any services that may be linked to the Site. HumanLab Oy reserves all rights to the material published on the Site and the products and services contained therein.

The material on the Sites may be browsed, read and free material may be downloaded to your own computer and printed for your own personal use.

The material may only be used for personal or business use. As an entrepreneur, you are not authorised to use this information to provide or improve services to your own customers. Copies and parts thereof may not be sold, given, distributed or disclosed electronically or as paper copies for commercial purposes, nor may they be modified or incorporated into other material or other websites without express permission.

2) Content and use of the Services

The free and paid products, services and materials that require registration are intended for persons of legal age, 18 years or older. Persons under the age of 18 may register and purchase services only with the permission of their guardian(s).

The services include, but are not limited to, participation in coaching, profiling, online courses, analysis, and access to the content of the service. HumanLab Ltd reserves the right to change, modify, remove or add products and services, as well as to change the availability of products and services.

Some services and products, as well as free materials, require registration either to an email list or to a separate course platform. When registering, you must provide at least your active email address.

When purchasing products and services, you will also need to provide your first and last name, address and any other personal information.

It is your responsibility to ensure that the information is correct and up to date. The company is not liable for any damages that may arise if you provide incorrect information to the company.

The usernames and passwords you receive when you purchase products and services or use them for free are always personal and may not be passed on. The Company shall not be liable for any costs or damages that you or your company may incur as a result of inappropriate or illegal use of your password and/or username. You are solely responsible for any damages resulting from the disclosure of your data to third parties.

When you use digital materials provided by Humanlab for private or public educational use, you are subject to the following terms and conditions:

  • the source of the content must be acknowledged as
  • links and/or advertisements contained in the content must not be blocked
  • all copies and references you make must include the web address or a more specific source URL on

You are personally responsible for your own actions. This responsibility includes any messages you send via the website, email or other messaging traffic. By posting messages, or taking any other action, you release the company from any liability in connection with the information or content you post.

The following content will not be accepted on any Company channel:

  • illegal, harmful or defamatory content, posting or distribution
  • illegal hacking, cracking or distribution of false or corrupted software
  • illegal activity in connection with the use of services or products, including the posting of information or material that infringes the copyright or other intellectual property rights of third parties
  • abuse of these terms and conditions
  • threatening, bullying, harassing, stalking or harassing other users, persons or groups
  • impersonating another person
  • disseminating other users' information without permission
  • copying and using products, services, terms and conditions for your own business purposes

The Service Provider has the right, but not the obligation, to inspect and change or delete the content of the articles presented on the Service in whole or in part.

3) Terms of payment

These terms apply to you if you purchase a paid product or service from a company. The company offers a variety of payment options to make shopping as smooth as possible for you.

You must always provide the correct billing and contact information at the time of purchase. Checkout Finland Oy (Business ID 2196606-6) currently operates as a payment intermediation service provider and payment service provider. Checkout Finland Oy can appear as a payee when making a payment and on a bank statement.

Checkout Finland Oy
Varastokatu 3 A

Y-tunnus 2196606-6
0800 552 010

Checkout terms and conditions

The company is not responsible for any agreements you enter into with third parties when purchasing products. For example, if you purchase our product in installments, your payment obligation may transfer entirely between you and the installment credit institution. You must always review the terms of the third party when selecting a payment method.

Under no circumstances will the company be liable for any fees charged to you by any third party.

If you pay for your purchase with an invoice, you may be charged interest on arrears in accordance with the Interest Act, as well as the costs of payment reminders and other collection actions.

The Company may terminate your access to the products, services and materials you have purchased, as well as any entities, due to delayed or unpaid invoices. However, this does not relieve you of your obligation to pay. We can transfer unpaid invoices to a collection agency.

We will open access to the products you pay for after the full remaining payment has been paid.

4) Cancellation policy

Digital products have a 14-day right of withdrawal under consumer protection if the company has not started delivering the digital product. If the customer receives the digital product immediately after purchase, there is no 14-day right of withdrawal under consumer protection, unless the company has granted it separately.

For other products, the cancellation period expires 14 days after placing the order. Please note that non-payment of services is not a sufficient cancellation notice and a refundable amount may be deducted from the refund.

If you wish to cancel your purchase, please contact immediately. Indicate in the message which product you want to return, as well as the account number in IBAN format.

5) Terms of Use for Continuous Services

The right to use the continuing services will be automatically renewed and billed according to the billing period. For example, the annual license for the service is automatically renewed annually. If you wish to discontinue continuing to use the Service, please contact your Service Provider or contact: The service ends at the end of that billing period.

6) Liability for damages

In no event shall the Company be liable for any direct or indirect results resulting from your personal decisions. In no event shall the Company be liable for the consequences or consequences of personal decisions made on the basis of services, products or materials.

It is agreed between you and the Company that you will use the free and paid products, services and materials at your sole discretion and ability. You are solely responsible for the results you receive.

Products, services and materials are available as is. The Company reserves the right to change, change, add or remove products, services and materials on the Sites at any time.

To the extent permitted by applicable law, Company shall not be liable for any direct, indirect, or consequential damages, including, but not limited to, loss of or damage to data or data, loss of profits or revenue, or disruption of business, use, or use of prevention.

7) Collection of personal data

The company complies with the data protection law in all collection of personal data. For more information, see the registry description.

The information provided to the company is processed in accordance with Finnish data protection legislation. Confidential information will only be disclosed to third parties if required by law.

8) Changing the Terms of Use

The Company reserves the right to change, add or remove information from these Terms of Use at its sole discretion and due to changes in the law. These Terms of Use are governed by Finnish law and do not limit your rights as a consumer under applicable law.

You agree to review the terms of use on a regular basis. By using the Products, Services and Materials, you agree to be bound by these Terms of Use.

9) Disagreements

These Terms of Use are designed to avoid any dispute. However, if they arise, we will always try to resolve them primarily by discussing and examining this agreement.

In customer complaints, we hope that you always contact the company first, as we want to ensure your satisfaction as well as possible.

Learn more

Terms and conditions conserning Emergy's services:

Emergy General Terms and Conditions

Appendix 2 - Service Description